TERMS OF USE
UPDATED 9.22.26
Shiny Happy Pilates People,LLC. D/B/A Pilates Mentors (referred to as “pilatesmentors”, “we”, “us” or “our”) provides an online platform, pilatesmentors.com, for people who are pilates/fitness instructors interested in learning more about perfecting their Pilates teaching, online via live or recorded videos or
masterclasses.
These Terms contain all of the terms and conditions between Pilates Mentors (“pilatesmentors.com”, “We” or “Us”) and you (“You” or “User”) regarding your use of the Service. Use of our website and our services indicates your agreement with these Terms (specifically with this “Agreement”).
If you object to anything in this Agreement, including the Pilates Mentors Privacy Policy (https://pilatesmentors.com/privacy-policy/), do not use our website or the services provided by Pilates Mentors.
1. User Services
If you choose to sign up to our services, then you become a user (“User”) of PilatesMentors.com for the duration of your membership with us. These Terms and Conditions, together with the terms of your registration agreement, will govern your relationship with us and your use of our services during the duration of your membership.
2. Changes to Terms
These Terms, including the Privacy Policy, are subject to change by Pilates Mentors at any time. We will notify you about significant changes in these Terms by sending a notice to the e-mail address registered in your account, or by placing a prominent notice on our website, so that you can choose whether to continue using our services. Significant changes will go into effect no less than 30 days after we notify you. Any use of the site or
the services by you after the effective date of any changes will constitute your acceptance of such changes. In addition, by accessing the website or becoming a user (if applicable), you consent to have this agreement provided to you in electronic form.
3. Eligibility
The website and services are intended solely for persons who are 18 or older. Any access to or use of the website or services by anyone under 18 is prohibited. By accessing or using the website or services, or by registering as our User, you represent and warrant that you are 18 or older.
4. Social Networking Services
By granting Pilates Mentors access to any social network accounts (Facebook, Instagram,Google+ or any other), you understand that Pilates Mentors will access, make available and store (if applicable) any text, graphics, images, music, software, audio, video,information or other materials that you have provided to and stored within your social
network account so that it is available on and through the website and services via your Pilates Mentors account, unless otherwise specified in these Terms. Depending on the social network accounts you choose, and subject to the privacy settings that you have set in such social network accounts, personally identifiable information that you post to your
social network accounts will be available on and through your Pilates Mentors account on the website and services.
Please note that if a social network account or associated service becomes unavailable on Pilates Mentors or access to such social network account is terminated by the third-party
service provider, then the social network content will no longer be available on and through the Pilates Mentors website and services.
Please note that your relationship with the third-party service providers associated with your social network accounts is governed solely by your agreement(s) with such third-party service providers.
5. Responsibility of Community User and our website
As a User or any other guest of our website, you must be aware that:
In the event that someone publishes controversial content or links to such content (political, pornographic etc.) on the Pilates Mentors website, or social media account, such content or link will be immediately removed. If we are aware that such content has been published, we retain the right to remove it from the Pilates Mentors website or social media without warning. We reserve the right to delete any content or your account at any time without giving any reason.
6. Ownership & Content Disclaimer- PLEASE read to confirm
You acknowledge and agree that the website, services and website content (including all associated intellectual property rights) are the exclusive property of Pilates Mentors. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the website, services, or website content. All content on this website, including video material, is the property of Pilates Mentors.
All rights are reserved. No part of this content may be used, shared, transmitted, broadcast, displayed, rebroadcast, adapted, distributed, leased, or otherwise made available to the public without prior written consent from Pilates Mentors.
Unauthorized use, distribution, or access of this content will be considered a violation of copyright law. Pilates Mentors reserves the right to pursue legal action, including claims for damages, loss of earnings, and recovery of all associated legal costs, in the jurisdiction where the infringement occurred.
7. User Content
You acknowledge and agree that you are solely responsible for all the content that you make available through PilatesMentors.com website and services.
8. Payment Policy
Pilates Mentors memberships and additional content may be purchased through the Pilates Mentors website. New members may explore the platform with a seven-day free trial. Unless canceled before the trial period ends, you will be charged the membership price and billing frequency-monthly or annually-that you agreed to at signup. Your subscription will automatically renew at the selected billing interval until canceled.
9. Renewals and Cancellations
Your subscription is automatically renewed at the end of the subscription period. You can modify or cancel your subscription at any time by signing in to your Pilates Mentors account and changing the settings. If you cancel your subscription before the end of the billing period, you will have the access to the service until the end of the billing period. We will not refund the remaining time.
10. Pricing Changes
We may change the subscription prices at our discretion. If we change the prices, we will try to inform you before the changes are made so you can modify or cancel your subscription. Pilates Mentors is not responsible for any losses that may incur if you fail to change your subscription after we have informed you about such pricing changes.
11. Refunds
Any purchases made are final and are not refundable. However, if you feel that the service provided has not been as described, please send us an email at education@pilatesmentors.com.
12. Privacy
Pilates Mentors will only use the information you provide on the website in accordance with our Privacy Policy. For more information, see our full Privacy Policy on the website footer.
13. Links to external sites
Links from the website to external sites (including external sites that are framed by Pilates Mentors) or inclusion of advertisements do not constitute an endorsement by Pilates Mentors of such sites or the content, products, advertising and other materials presented on such sites or of the products and services that are the subject of such advertisements, but are for users’ reference and convenience. Users access them at their own risk. It is the responsibility of the user to evaluate the content and usefulness of the information obtained from other sites.
Pilates Mentors does not control such sites, and is not responsible for their content. Just because Pilates Mentors has hyperlinks to such sites does not mean that Pilates Mentors endorses any of the material on such sites, or has any association with their operators.
Users further acknowledge that the use of any site controlled, owned or operated by third parties is governed by the terms and conditions of use for those sites, and not by Pilates Mentors Terms and Privacy Policy. Pilates Mentors expressly disclaims any liability derived from the use and/or viewing of links that may appear on other websites.
14. Default: If you breach any terms and conditions of this Agreement, or if you do not pay an installment when due, you will be in default. Where you are in default of an installment, we may assess a late charge of $25.00, send your account to a collection agency and/or immediately cancel your membership and keep any amounts you have paid to us. If we later agree to accept a payment from you, and reinstate your membership you must still fulfill all your remaining responsibilities under this Agreement and we may require you to pay any legal and/or collection fees and charges incurred by us in collecting your overdue payments from you.
15. Medical Disclaimer
Pilates Mentors is providing you with programming tips/exercises that may be helpful to you and your clients. You are viewing and choosing to program exercises for your client(s) based on what you feel is appropriate for their imbalances/strengths/weakness.
Pilates Mentors does not guarantee or advise that any or all exercises performed on our site are specifically appropriate or beneficial for all individuals. Caution needs to be taken when there are health concerns or safety risks for the client(s) that you are working with.
The information about health/movement provided by the Pilates Mentors is not intended to diagnose, treat, cure or prevent disease. Products, services, information and other content provided by the Pilates Mentors including information linking to third-party websites are provided for informational purposes only.
Information offered by Pilates Mentors is not comprehensive and does not cover specific diseases, ailments, physical conditions or their treatment.
Individuals are unique, and, therefore, programming should be considered in the same manner. Reactions and outcomes to exercises/information used from Pilates Mentors will not be the same for everyone; a caution & awareness is required from the user of this site.
Pilates Mentors makes no guarantee or warranty with respect to any information on our website used by its users or their respective clients. PILATES MENTORS IS NOT RESPONSIBLE FOR ANY INJURIES, OR NEGATIVE OUTCOMES FROM USING INFORMATION FROM THIS SITE.
16. Disclaimer
The information contained on PilatesMentors.com is for general information purposes only.
In no event shall Pilates Mentors be liable for any direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of PilatesMentors.com. Pilates Mentors reserves the right to make additions, deletions, or modifications to the contents on PilatesMentors.com at any time without prior notice. Pilates Mentors does not warrant that the Service is free of viruses or other harmful components.
17. Information We Collect
When using our PilatesMentors.com, you will be prompted to provide us with personal information used to contact or identify you.
https://www.pilatesmentors.com collects the following information:
-Usage Data
- Name
- Email
- Mobile Number
-Home Address
- Work Address
-Website Performance
Usage Data includes the following:
- Internet Protocol (IP) address of computers accessing the site
- Web page requests
- Referring web pages
- Browser used to access site
- Time and date of access
18. How We Collect Information
https://www.pilatesmentors.com collects and receives information from you in the following manner:
-When you fill a registration form or otherwise submit your personal information.
-When you interact with our Service.
Your information will be stored for up to 10 days after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.
19. How We Use Your Information
https://www.pilatesmentors.com may use your information for the following purposes:
- Providing and maintaining our Service, as well as monitoring the usage of our Service.
- For other purposes. Pilates Mentors and Shiny Happy Pilates People, LLC will use your information for data analysis to identify usage trends or determine the effective of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
- Managing your account. Your Personal Data can enable access to multiple functions of our Service that are available to registered users.
- To update you with news, general information, special offers, new services, and events.
- Marketing and promotional initiatives. Pilates Mentors and Shiny Happy Pilates People, LLC will use non-specific information gathered from you in order to improve our marketing efforts.
- Testimonials and customer feedback collection. If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.
- Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service.
20. How We Share Your Information
Pilates Mentors and Shiny Happy Pilates People LLC will share your information, when applicable, in the following situations:
- With your consent. Pilates Mentors and Shiny Happy Pilates People LLC will share your information for any purpose with your explicit consent.
21. Third-Party Sharing
Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.
Your information may be shared to a third-party for reasons including:
- Payment processing and recovery services. Your information will be used in order to process payments in the event of a purchase, refund, or other similar request.
If you choose to provide such information during registration or otherwise, you are giving Pilates Mentors and Shiny Happy Pilates People LLC permission to use, share, and store that information in a manner consistent with this Privacy Policy.
Your information may be disclosed for additional reasons, including:
- Complying with applicable laws, regulations, or court orders.
- Responding to claims that your use of our Service violates third-party rights.
- Enforcing agreements, you make with us, including this Privacy Policy.
22. Cookies
Cookies are small text files that are placed on your computer by websites that you visit.
Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without
your permission. All other cookies need to be approved before they can be set in the browser.
- Strictly necessary cookies. Strictly necessary cookies allow core website
functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
- Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
23. Security
Your information’s security is important to us https://www.pilatesmentors.com utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.
Pilates Mentors and Shiny Happy Pilates People LLC is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.
24. Prohibited Activities: You agree not to:
- Share your account credentials with others.
- Reverse engineer, duplicate, or misuse Pilates Mentors content.
- Violate any applicable laws or regulations in your use of the platform.
- Interfere with the operation of the platform or its features. Unauthorized use may result in account suspension or termination.
25. Contacting Pilates Mentors
If you have any questions or comments about these Terms, please contact Pilates Mentors at education@pilatesmentors.com
GENERAL RELEASE AND WAIVER AND LIABILITY
Shiny Happy Pilates People, LLC d/b/a Pilates Mentors ("PM") provides certain instructional Pilates consultations, courses, videos, masterclasses, and related educational content to its customers. You acknowledge that you wish to participate in, engage in, and receive instruction related to Pilates and movement education (the "Activities") provided by PM. You may be referred to in this Release, Waiver, and Assumption of Risk Agreement (this "Release") with terms such as "you," "your," "my," and "I." In consideration of being granted access to the Activities, the intangible value gained by participating in the Activities, and PM's reliance on this Release, you agree to all terms and conditions set forth below.
I am aware and understand that the Activities involve inherent risks and have the potential to cause physical and psychological injury, including, but not limited to, injury, muscle strain, falls, pain and suffering, disability, death, and other medical conditions (collectively, "Injuries") that may arise from my participation in the Activities. I further understand that PM's instructors are experienced, trained, and capable of performing the exercises depicted in a manner that is safe for themselves and reasonably appropriate in an instructional setting. However, I am solely responsible for knowing my own limits and the limits of my clients, if any, and for engaging in the Activities in a manner that is safe for myself and any clients I instruct based upon information learned through the Activities. I acknowledge that any of the foregoing risks may result from or be compounded by the actions, omissions, or negligence of PM's personnel or others. I understand that PM cannot guarantee that I will not be injured or affected by any of these risks. NOTWITHSTANDING THESE RISKS, I ACKNOWLEDGE THAT I AM VOLUNTARILY PARTICIPATING IN THE ACTIVITIES WITH KNOWLEDGE OF THE DANGERS INVOLVED. I AGREE TO ACCEPT AND ASSUME ALL RISKS OF PERSONAL OR PSYCHOLOGICAL INJURY, PAIN, SUFFERING, TEMPORARY OR PERMANENT DISABILITY, DEATH, PROPERTY DAMAGE, AND FINANCIAL LOSS ARISING FROM THE ACTIVITIES, WHETHER CAUSED BY THE ORDINARY NEGLIGENCE OF PM OR OTHERWISE.
I expressly and irrevocably waive and release any and all claims, now known or later known, against PM and its officers, directors, managers, employees, agents, affiliates, members, successors, and assigns (collectively, the "Releasees") on account of personal or psychological injury, illness, pain, suffering, temporary or permanent disability, death, property damage, or financial loss arising out of or attributable to my participation in the Activities, whether arising out of the ordinary negligence of PM, any Releasee, or otherwise. I covenant not to make or bring any such claim against PM or any other Releasee and forever release and discharge PM and all other Releasees from liability under such claims.
I confirm that I am in good health and proper physical condition and do not have any medical or other conditions that would impair my ability to participate in the Activities ("Health Conditions"). To the extent I have any such Health Conditions, I have consulted with my doctor, accept all risk and responsibility for harm that may arise due to those Health Conditions, and hold PM and the Releasees harmless and blameless for any associated harm that may occur.
I do not have any other physical, mental, or medical impairment or disability ("Impairments") that might affect my wellbeing as a direct or indirect result of my decision to participate in the Activities. To the extent I have any such Impairments, I accept all risk and responsibility and hold PM and the Releasees harmless and blameless for any associated harm that may occur.
I will comply with all applicable federal, state, and local laws, orders, directives, guidelines, and PM policies related to the Activities. I will follow all instructions, recommendations, and precautions of PM while participating in the Activities. If at any time I believe conditions to be unsafe for myself or any third party I instruct, or believe that I or any such third party is no longer in proper physical condition to participate, I will immediately discontinue my participation or instruction, as applicable.
I understand that PM is not responsible for harm caused by my misuse of Pilates equipment, weights, machines, or any other equipment (collectively, the "Equipment"). Misuse includes improper form or technique, using Equipment for unintended purposes, and careless handling. I am solely responsible for the amount of weight, number of repetitions, and type of exercise performed and for any harm that may result.
If I use information learned or encountered through the Activities to instruct any third party, I am solely responsible for every individual I instruct based, in whole or in part, on that information. This includes any Injuries my clients may sustain as a result of my instruction.
I acknowledge that PM's content reflects an integration of education, experience, and ongoing study within Pilates, anatomy, biomechanics, and movement-based systems, informed by professional training programs, mentorship, and years of practical teaching. The Activities are designed to support learning, critical thinking, and the development of effective assessment and programming skills. The information provided is educational and is intended to complement, not replace, formal training, professional judgment, medical advice, physical therapy, or individualized client assessment. PM does not diagnose, treat, cure, or prevent disease. I agree to apply the information within my scope of practice and adapt it to the individual needs of my clients. Individual results may vary, and PM makes no guarantee regarding the effectiveness of the instructional content. My success and the success of any third party I instruct depend on factors outside PM's reasonable control, including skill, effort, health status, and adherence to appropriate practices.
I shall defend, indemnify, and hold harmless PM and all other Releasees against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, the costs of enforcing any right to indemnification under this Release, and the cost of pursuing any insurance providers, incurred by or awarded against PM or any other Releasee arising out of or resulting from any third-party claim related to my participation in the Activities or instruction based, in whole or in part, on the Activities, including any claim related to my own negligent or intentional acts or omissions or the ordinary negligence of PM.
I acknowledge that I am at least eighteen (18) years of age, have the right and ability to enter into and be bound by this Release, and intend to be bound by its terms.
This Release constitutes the sole and entire agreement between me and PM concerning the subject matter contained in this Release and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, written or oral, concerning that subject matter. If any term or provision is invalid, illegal, or unenforceable in any jurisdiction, that invalidity, illegality, or unenforceability will not affect any other term or provision or render that term unenforceable in any other jurisdiction. This Release is binding upon and benefits me, PM, and our respective successors and assigns. All matters arising out of or relating to this Release are governed by the internal laws of the State of Georgia without giving effect to any choice or conflict of law rule. Any claim or cause of action arising under this Release may be brought only in the federal and state courts located in Cobb County, Georgia, and I consent to the exclusive jurisdiction of those courts.
ACKNOWLEDGMENT
BY ELECTRONICALLY ACCEPTING THIS AGREEMENT, I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF ITS TERMS AND THAT I AM VOLUNTARILY GIVING UP SUBSTANTIAL LEGAL RIGHTS, INCLUDING THE RIGHT TO SUE PM. I ACKNOWLEDGE THAT PM IS RELYING ON THESE STATEMENTS TO ALLOW ME TO PARTICIPATE IN THE ACTIVITIES.
I have read and agree to the Pilates Mentors Terms of Use, Privacy Policy, Medical Disclaimer, and Liability Waiver, Release, and Assumption of Risk, including the recurring billing and cancellation terms.