What is Pilates Mentors?
Pilates Mentors is an online education platform designed to educate, empower, and support instructors in becoming confident, impactful teachers. We encourage instructors to honour where they are now while continuing to refine their skills and deepen their knowledge — always striving to teach better than yesterday.
Our mission is to help instructors feel more clarity, confidence, and joy in their teaching, with practical guidance that supports thoughtful programming, effective cueing, and purposeful execution.
Who is it for?
Pilates Mentors is for any Pilates instructor who wants to elevate their teaching. Our focus includes developing stronger teaching, programming, and assessment skills, helping instructors feel more confident, capable, and impactful in their work.
Do I need equipment? If so, where can I get it?
No equipment is required to get started — we offer a wide range of mat-based content. That said, our platform also includes programming that incorporates equipment and small props to support effective cueing, variety, and client progressions and regressions.
Commonly used small props include resistance bands, mini stability balls, foam rollers, and cushions, all of which are easy to source online. Some of our go-to suppliers include Merrithew, Amazon, Canadian Tire, and Balanced Body.
If you’re considering larger pieces of equipment, such as Reformers, we recommend taking some time to research before making a purchase. Equipment preferences are highly personal — what you trained on may feel most familiar, and factors such as aesthetics, budget, and available space will all influence your decision. Both Elizebeth and Sarah use Merrithew equipment, though there are many excellent options available.
Tip: Don’t overlook local resale platforms like Facebook Marketplace, where you can often find high-quality used equipment at a more accessible price point. When purchasing second-hand equipment, be sure to check the condition carefully and confirm whether any manufacturer warranties still apply or may be affected by resale.
Are all exercises equipment based?
Pilates Mentors offers content for mat work — with or without small props — as well as programming that incorporates larger equipment such as the Reformer, Cadillac, Chair, and Barrels..
How do I access my account?
What is included in a membership?
Membership gives you access to our video library, practical teaching resources, real client observation sessions, expert mentoring, and live learning events—all designed to help you teach with more confidence
How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access the catalog?
Once you sign into your account, navigate the "On-Demand Library" link at the top menu to access all of our videos.
Can I download videos to save them to my device?
Our content is available to stream when you sign in to your account. Some videos are available for individual purchase. After purchase, you’ll receive a link to access the video and may download it to your device. In our mobile app, you can also save streaming videos for offline viewing.
Why am I experiencing buffering or playback issues?
Can I create multiple accounts with the same email address?
How do I pause or cancel my recurring subscription?
How do I change my membership plan, update my billing information, or change my email address?
Sign in to your account and click your profile image in the top-right corner.
To change your membership plan or billing information, select Purchases. Choose Manage Planunder Membership to change your plan, or Change Payment Method to update your billing details.
To change your email address, select Profile, update the email under My Private Info, and click Save Changes. Please note that an email address can only be changed once every 24 hours.
Why is my credit card being declined?
How do I purchase a gift subscription?
How do I redeem a gift subscription?
What is the Refund Policy?
Any purchases made are final and are not refundable. However, if you feel the service provided was not as described, please email us at education@pilatesmentors.com.
How can I delete my account?
Sign in to your account and click your profile image in the top-right corner. Select Profile, scroll to the Danger Zone, and choose the option to delete your account.
Account deletion is permanent, immediately removes access, and cancels subscriptions purchased directly through the website. If your subscription was purchased through Apple, or Google, you must cancel it separately through the applicable app store to prevent future charges.